ECC 2027

SAP extended maintenance for ECC: 2028 to 2030 at two points more

The option most ECC customers expect to take. It changes the fee and the end date and leaves the system as it is.

Contents
  1. What it covers
  2. What it costs
  3. Who is taking it
  4. Strengths and limits
  5. Pricing
  6. Questions to ask SAP
  7. Sources
TypeStay on ECC to 2030
PricingPublished
Websitesupport.sap.com

SAP offers optional extended maintenance for SAP Business Suite 7 core applications for three years, from the beginning of 2028 until the end of 2030, with "a premium of two percent points on the maintenance basis for all support offerings"⁠1.

Best for: ECC customers that need three more years to decide or to finish a project, and accept a higher maintenance fee for an unchanged system.

Not the right fit for: Companies looking for new capability: extended maintenance changes the fee and the end date, not the software.

What it covers

The applications SAP named in 2020 are SAP ERP 6.0, SAP Customer Relationship Management 7.0, SAP Supply Chain Management 7.0, SAP Supplier Relationship Management 7.0 and SAP Business Suite powered by SAP HANA⁠2. Customers that do not choose extended maintenance, and all customers once it ends, are transferred to customer-specific maintenance⁠2.

What it costs

SAP's list price for Enterprise Support has been 22% of the licence value⁠3. Two percentage points more makes 24%. On a net licence base of €1 million that is €240,000 a year instead of €220,000, or €720,000 across the three years, before index adjustments. This is an illustration from published rates. The contract decides the real figure.

Who is taking it

In DSAG's survey of 198 member companies, almost half of ECC users planned to extend maintenance and switch by the end of 2030⁠4. The Register reports that most DSAG members are willing to pay the premium⁠5.

Strengths and limits

Strengths

  • The least disruptive path: the system and its custom code stay as they are.
  • Terms are published by SAP and widely chosen: in DSAG’s 2026 survey almost half of ECC users planned to switch only by the end of 2030.
  • Since July 2026 an on-premise landscape can be split, so only the parts that need it stay on SAP support.

Limits

  • A higher fee for the same software: on SAP’s 22% list rate for Enterprise Support, a two-point premium is roughly a 9% rise before yearly index adjustments.
  • A second deadline, the end of 2030, follows three years later.
  • AI is conditional: Joule assistants reach ECC only for customers that move at least half of their maintenance spend to the cloud, according to SAP statements reported in May 2026.

Choose another option if: You already know SAP will not be your system in 2031. Then the premium funds a delay, and the budget is better spent on the replacement.

Pricing

Published by SAP as a premium of two percentage points on the maintenance basis for all support offerings, from 2028 to 2030. The amount depends on each contract.

Questions to ask SAP

  • What is our maintenance basis today, and what will the fee be in each year from 2028 to 2030 including index adjustments?
  • Which parts of our landscape can be split off and taken out of support under the July 2026 commitments?
  • What exactly does customer-specific maintenance include for our release after 2030?
  • Which AI features, if any, would be enabled for our ECC system without a cloud contract?

For extended maintenance against the other options, see the comparison.

Sources

  1. Maintenance strategy: SAP S/4HANA and SAP Business Suite 7. SAP Support Portal. Accessed 11 Nov 2026.
  2. SAP S/4HANA: commitment to innovation and maintenance until 2040. SAP News Center, 4 Feb 2020. Accessed 11 Nov 2026.
  3. SAP Enterprise Support. SAP Support Portal. Accessed 11 Nov 2026.
  4. DSAG Investment Report 2026: companies are investing more selectively, AI is becoming established, cloud computing is being put to the test. DSAG (German-speaking SAP user group), 26 Feb 2026. Accessed 11 Nov 2026.
  5. Half of German-speaking SAP users set to pass the 2027 ECC deadline. The Register, 27 Feb 2026. Accessed 11 Nov 2026.
  6. SAP maintenance and support commitments effective July 10, 2026. SAP Support Portal. Accessed 11 Nov 2026.
  7. SAP’s AI offer to legacy customers comes with a catch. CIO, 13 May 2026. Accessed 11 Nov 2026.

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